Utilities and Services

Always call before you dig: 1-800-DIG-RITE

Electricity

A copy of Ameren's Whom to Call card is attached at the end of this web page. Laminated copies are also available from the Communications Coordinator.

Street Lights

If your street light is out, please call Ameren at 1-800-552-7583 and give them the street address and the light pole’s tag number, for example, 2146 Oak Drive, Pole #45948. Most poles also have a CL number  A list of pole numbers and street addresses is included in the 2019 CLP Directory and attached below.

Rebate Programs

Ameren has new rebate programs for 2016.  

Gas

Sewer

Water

MODOT (Missouri Department of Transportation)

Maintains state highways such as Lindbergh Blvd in St. Louis County.  Citizens can report problems on their web site: 

http://www.modot.org/asp/repair.htm

Electronics Recycling

Earth Circle Recycling
1660 S. Kingshighway
St. Louis, Mo 63110
Phone: 314-664-1450

Hours: 8:00 a. m. to 4 p.m. Monday-Saturday. There is a nominal charge for some monitors and TVs. Check their website for details:

http://www.earthcirclerecycling.com/whats_recyclable.asp

Solar Energy

For information on Solar Panels and Community Solar Panels, consult these manuals created by Let's Go Solar:

Mail

Post Office 

1015 Grupp Road, Des Peres, MO 6313, 314-966-3437

CLP Streets

Crystal Lake Park has a part-time Street Commissioner. The City solicits bids and contracts with independent companies for maintenance projects. Some street repairs are made by utility companies such as Missouri American Water for water main breaks. With the exception of The Willows, all streets were resurfaced between 2012 and 2014. In 2015 & 2016, minor patches were made to several streets, but none were closed completely. The Willows manages its own streets which were last done in 2015. CLP also contracts for snow removal. See Snow Policy below.

Snow / Ice Removal Policy

In anticipation of bad weather, the city's contractor treats all streets  in advance. The contractor will plow all streets after several inches build up and a final cleanup plowing and salting of all streets will be done after all precip has stopped. 

Jim Link, CLP Street Commissioner 636-590-6197, or by e-mail:  streets@crystallakepark.org 

PLEASE DO NOT PARK ON THE STREET when bad weather is forecast so the streets can be salted and plowed efficiently and safely.  Thanks.

Trash

Waste Connections (formerly Progressive Waste Solutions & IESI): 

District Office: 196 Northwest Industrial Court, Bridgeton, MO, 63044

If you have a smart phone, you can download their free app WasteConnect from the Google Play Store or the Apple App Store.

Mondays

Yard Waste pickup for all Customers--year round service!

Place in brown paper bags or in containers labeled "Yard Waste."  Brush can be bundled in 4 foot lengths; no more than 50 pounds per bundle.  No plastic bags. Christmas trees are picked up with yard waste in January.  Please do not put them in plastic bags.

Tuesdays

Trash & Recycle pickup for CLP Customers. See PDF file below for materials accepted for recycling. 

Wednesdays

Trash & Recycle pickup for The Willows Customers.  See PDF file below for materials accepted for recycling.     

Fridays

Trash pickup for Customers subscribing to two pickups per week.

Large Item Pickup

Residents are allowed one free pickup per week, but each must be scheduled in advance by contacting Waste Connections at least 24 hours in advance. A second item can be picked up at the same time for a $27 charge.

Large Appliance Pickup

The charge for a large appliance is free, but residents must contact Waste Connections at least 24 hours in advance  to schedule it. Additional large items can be picked up at the same time for $27  for each additional item.

Appliances with Refrigerants: “By law Progressive Waste Solutions cannot take banned items to the landfill. Appliances containing refrigerants will not be collected by Progressive, unless such appliances have been certified in writing by a professional technician to have had all such refrigerants removed.”  

Missed Pickup

If your pickup was missed, please call  Customer Service 636-321-2100 or call Residential Dispatch: 636-321-2105. They usually make a special pickup. 

Holiday Schedule

During the weeks in which any of the following holidays occur, the schedule will shift service by one day following each holiday:

When one of these holidays falls on a Saturday or Sunday, it does not affect service during the week.

Note: It is possible that for safety reasons, Waste Connections will not run any residential collection trucks after a large snow or ice storm. If so, like a holiday week, everything will roll forward one (1) day that week. Therefore, Monday’s scheduled pick-ups will happen on Tuesday, Tuesday’s work will roll to Wednesday, Wednesday to Thursday, etc.

2024 Rates


The waste collection contract was put out for bid in June 2021 and bids were reviewed at the October 25, 2021 Board of Alderpersons meeting. The Board accepted Waste Connections' bid to continue providing trash, recycle, and yard waste collection services to CLP at its November 22, 2021 meeting. 

CLP subscribes to two trash pickups per week in Hunter Park for Park refuse.

Residents are billed quarterly; on-line payment is available:  https://wcicustomer.com

At the Board of Alderpersons meeting on 9-24-2023, the Board approved accepting the Waste Connections contract extension for 2024.  The rates are as follows:

*Special Pickup of Large Household Items: Residents are allowed one free pickup per week, but each must be scheduled in advance. A second item can be picked up at the same time for a $27 charge.

**Special Pickup of Appliances $27 per appliance. Please note: there are special requirements for some appliances such as refrigerators. Always call to schedule in advance.


The cost to rent additional containers increased from $5.00 to $8.00 in 2024 because the cost of resin incrased by 44%.


Full Rate Chart for 2022 through 2026.

Notes

To facilitate recycling pickups with the truck's automatic arm, please leave at least three feet clearance between their recycling cart and mailboxes, cars, trees, etc.  Also, the open side of the bin should face the street and the hinged section should face away from the street.

Do not put any plastic bags in recycle carts.  Styrofoam & #6 plastic containers are also prohibited.  For a full list of items allowed / prohibited, see the info sheet on Accepted Materials for Recycling attached below.

Glass shards--Residents can help reduce glass shards on our streets by placing their glass containers in a paper bag before putting them in their recycling carts.

Hazardous Household Waste (HHW)

A Permanent HHW Facility has been established replacing the one-day HHW drop-off events St. Louis County Health Department used to sponsor.  The first drop-off site is located on the grounds of:

Lemay Waste Water Treatment Facility
291 E. Hoffmeister
St Louis MO 63125

In 2015, St. Louis County opened a second location at:

North County HHW Facility
4100 Seven Hills Drive
St. Louis MO 63033

Residents must make reservations on-line or via phone (314-615-8958).  A flyer is attached below.  Complete information is available on their web site www.hhwstl.com

Disposal of Medications

There are periodic Drug Take Back days sponsored by the DEA and local Police Departments. There are also several locations with year-round Drop-Off Points. The closest one is:

Ladue Police Department
9345 Clayton Rd.
Ladue, MO 63124
314-933-1214

Here's a link to all locations in our area: Prescription Drug Drop-Off Locations

Free Weatherization Assistance Program

Community Action Agency of St. Louis County (CAASTLC.org)
2709 Woodson Road
St. Louis, Mo. 63114
314-446-4436

See Flyer below.